Bug reporting
Tell us what went wrong, what you expected, and the steps to reproduce it.
WaterSaver Support
Help for the WaterSaver app
Questions, bugs, subscriptions, and setup help. Send a short note and we will point you in the right direction.
App Help
Common things we can help with
Feature requests
Share the small improvements that would make WaterSaver easier to use every day.
Subscription help
Get pointed to the right App Store settings for purchases, renewals, and receipts.
Privacy questions
Ask how WaterSaver handles app data, cookies, analytics, or consent choices.
App troubleshooting
Get help with reminders, timers, sound cues, streaks, and app behavior.
Onboarding help
Make sure WaterSaver is set up for your brushing routine or family use.
Before Contacting Support
Quick troubleshooting
- Check that you are using the latest version of WaterSaver from the App Store.
- Restart the app if a timer, sound cue, or reminder seems stuck.
- Include screenshots for layout, purchase, or settings questions.
- Mention your device model and iOS version for technical issues.
Frequently Asked Questions
Support FAQ
Short answers for the questions that come up most often.
Email us at support@watersaverapp.com with a short description of what happened. Screenshots are helpful when the issue is visual or hard to describe.
Yes. Please include your device model, iOS version, WaterSaver app version, and the steps that led to the issue. That helps us reproduce and fix it faster.
Send feature ideas to support@watersaverapp.com. We read every request and use them to decide what should be improved next.
For App Store purchases, Apple handles billing and refunds. We can still help you find the right place to manage a subscription or explain what WaterSaver controls inside the app.
Send privacy questions to support@watersaverapp.com and include 'Privacy' in the subject line. We will route it carefully.